Dear OMNIA Family,
What a busy week it has been. Here are all your weekly updates. There is a lot of information to be covered, so let’s get started!
New Back Office & Website
Our new website is live at www.omniatek.com along with our brand new back office. In case you missed it, we had a recording available of the LIVE back office walkthrough and Q&A available for you to watch. Video can be found here:
Extra Support For Back Office Questions
It has been a monumental undertaking for our new partners at the Gara Group, providers of our back office and website, moving our entire database to the new, updated system. As mentioned in the walkthrough video, there are still many great new features and updates that will be implemented over the coming days and weeks.
Because there are a lot of new questions coming in, Gara Group has set up a temporary support email specifically for any issues or concerns you may have with the back office. Send those messages to email@example.com and they will be working overtime this weekend to get those answers back to you in as timely manner as possible.
For non back office support, please use the support link from your back office menu as usual.
Online Mining Calculators & Disbursement Discrepancies
We have received various requests for information regarding why their mining results vary and are not matching 3rd party mining calculators.
The reason your mining results are not exactly the same as online calculators is because those figures are only estimates, as stated in their disclaimer or disclosure of the calculator you are using. OMNIA uses real time values when calculating both commission payouts and mining result disbursements, while these calculators do not.
For example, in the image below we have taken a screenshot of cryptocompare.com’s disclosure. As you will notice, they indeed base their results on estimates and those can change based on many variables that are unable to be predicted with absolute certainty, such as network hash rate, block reward size and blockchain transaction fees. Notice that it shows they are basing it on a hash rate of 27,483,320,229 GH/s. Underneath, we have taken another screenshot of the actual real time hash rate of BTC which is 31,570,941,002 – a 15% difference!
We did the same comparison using ETH, and the results are similar. Above you will see that cryptocompare’s calculator shows a hash rate of 223,259 GH/S and as you can see in the picture below, from etherscan.io the actual hash rate is actually 259,292 GH/s – a 16% difference!
As you can see, it is impossible to know exactly what your mining results will be, so please rest assured your results are being calculated in real time and you are receiving the proper results per your contract. If you ever notice vastly different results than you suspect you should be receiving, please don’t hesitate support and they will investigate the matter and respond to you in a timely manner.
Know, that OMNIA puts the interest of our IBO’s & Miners first and foremost and will always do what it takes to ensure you are receiving the most positive results from all disbursements. We hope this helps make it more clear why your results are never entirely predictable. We appreciate each and everyone of your questions and concerns and as you will see our tools and services including support will continue to grow day by day.
Minimum Disbursement Threshold Updated
We have updated our minimum disbursement threshold requirements for mining result requests to the following:
The commission payout minimum remains the same at $149 USD.
The limits have been slightly increased because many wallet providers are charging fees for every deposit lower than our new minimums. For example, BitPanda charges fees on all deposits under 0.1 ETH and 0.1 DASH, while being absolutely free for any deposits over that. As well, there are unavoidable blockchain transaction fees that must be taken into consideration.
It is our duty to look out for the best interest of our members, and ensuring that they always receive the maximum results from their mining and commissions is very important to us. Eliminating these avoidable fees makes a big difference over the lifetime of our contracts.
We appreciate your understanding in this matter. We will always look for ways to optimize your experience and will never hesitate to make adjustments when it protects the interest of the majority of our members.
That’s enough for this week! Please keep up with our daily communications through our Telegram channel, which you can find a link below!
Thank you for everything,
Your Team OMNIA